Privacy Policy


Last updated: December 23, 2025

deurklu operates this store and website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a carefully curated shopping experience (the "Services"). deurklu is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal information that we collect or process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified, so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, your place of residence, and in accordance with applicable law:

  • Contact details, including your name, address, billing address, delivery address, telephone number and email address.

  • Financial information, including credit card, debit card and financial account numbers, payment card information, information relating to your financial account, transaction details, payment method, payment confirmation and other payment details.

  • Account information, including your username, password, security questions, preferences and settings.

  • Transaction information, including items you view, place in your cart, add to your wish list or purchase, return, exchange or cancel, as well as your past transactions.

  • Communications with us, including information you include in your exchanges with us, for example when you send a request to customer service.

  • Device information, including information about your device, browser or network connection, IP address and other unique identifiers.

  • Usage information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you , particularly when you create an account, visit or use the Services, communicate with us or provide us with your personal information.

  • Automatically via the Services , including from your device when you use our products or services or visit our site, as well as via cookies and similar technologies.

  • With our service providers , when we engage them to activate certain technologies or when they collect or process personal information on our behalf.

  • With our partners or other third parties .

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

Provide, personalize and improve the Services

We use your personal information to provide you with the Services, including to fulfill our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notifications, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience, including recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

Marketing and advertising

We use your personal information for marketing and promotional purposes, including to send you marketing, advertising and promotional communications by email, SMS or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you have purchased, added to your cart or your activity on the Services.

Security and fraud prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or respond to fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for the security of your login credentials. We strongly recommend that you do not share your username, password, or other login information.

Communications with you

We use your personal information to provide you with customer support, to be responsive, to offer you efficient services and to maintain our business relationship.

Legal reasons

We use your personal information to comply with applicable laws or respond to valid legal process, including requests from law enforcement or government agencies, to participate in civil proceedings, potential or actual litigation, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons in accordance with this Privacy Policy, including:

  • With Shopify, suppliers and other providers who provide services on our behalf (IT management, payment processing, data analysis, customer support, cloud storage, order processing and shipping).

  • We work with business and marketing partners to provide marketing services and display ads to you. For example, we use Shopify to support personalized advertising based on your online activity with various merchants and websites.

  • When you ask us or authorize us to disclose certain information to third parties, for example to ship products to you or through your use of widgets or social network connections.

  • With our affiliates or within our group .

  • In the context of a business transaction , such as a merger or bankruptcy, to comply with a legal obligation, enforce our terms and conditions, or protect our rights and those of users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. The information you submit to the Services will be transmitted to Shopify and third parties, potentially located in other countries, in order to provide and improve the Services.

To protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify. Shopify is responsible for processing this data, including responding to your requests regarding your rights to this information.

To learn more about how Shopify uses your personal information and your rights, you can consult the Shopify Consumer Privacy Policy . Depending on where you live, you may be able to exercise certain rights through the Shopify Privacy Portal .

Third-party websites and links

The Services may contain links to websites or platforms operated by third parties. If you follow these links, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of these sites, nor for the accuracy or reliability of the information they contain. Information you post in public or semi-public areas, including third-party social media platforms, may be visible to other users without restriction.

Children's data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent/guardian of a child who has provided us with their personal information, you may contact us to request its deletion. As of the effective date of this Policy, we are not aware of any "sale" or "sharing" of personal information from individuals under the age of 16.

Security and storage of your information

No security measure is completely foolproof, and we cannot guarantee perfect security. The information you transmit to us may not be secure during transit. We recommend that you do not use unsecured channels to send sensitive information.

The retention period for your personal information depends on several factors: maintaining your account, providing the Services, legal obligations, resolving disputes or enforcing our policies.

Your rights and choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Right of access / to know

  • Right to delete

  • Right of correction

  • Right to portability

  • Right to object to sale or sharing for targeted advertising purposes

  • Managing communication preferences

You can exercise these rights through the Services or by contacting us. For data processed by Shopify, see: https://privacy.shopify.com/en .

We will not penalize you for exercising your rights. We may need to verify your identity before processing your request. You can designate an authorized agent to make requests on your behalf.

Complaints

If you have any complaints about the processing of your personal information, please contact us. Depending on where you live, you may be able to appeal our decision or lodge a complaint with your local data protection authority.

International transfers

Your personal information may be transferred, stored and processed outside your country of residence.

If we transfer your data outside the European Economic Area or the United Kingdom, we will use recognized mechanisms such as Standard Contractual Clauses or their equivalents.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will post the revised version on this website, update the "Last Updated" date, and provide the notifications required by law.

Contact

For any questions regarding our privacy practices or this Policy, or to exercise your rights, please contact us at:
deurklu@gmail.com
or by mail at the following address:
11 Passage Puech Redon, 81990 Cunac, France